Document Management System Expert – Remote
Job Reference: CWS-0906-532
Type: Full Time
Start date: ASAP
End date: xxxx
Document Management System Expert
We are seeking a skilled Document Management System (DMS) Expert with expertise in Microsoft technologies to join our team. As a DMS Expert, you will be responsible for designing, implementing, and maintaining document management systems based on Microsoft technologies. The ideal candidate will have strong technical skills in Microsoft SharePoint, Microsoft Office 365, Microsoft Azure and related technologies.
- Lead technical teams in the design, development and implementation of document management systems using Microsoft SharePoint (on-premise/online), Microsoft Office 365 and Microsoft Azure technologies.
- Collaborate with business stakeholders to understand their requirements and their document management needs, in order to provide technical expertise and guidance on document management system best practices using Microsoft technologies.
- Collaborate with IT teams to integrate document management systems with other enterprise applications.
- Provide Advice and support in optimizing document management systems to ensure performance, scalability, and reliability.
- Knowledge in implementing security measures and access controls to protect sensitive documents and ensure compliance with data privacy regulations.
- Provide user training and support for document management system usage and functionality.
- Stay updated with the latest Microsoft technologies and industry trends related to document management systems.
- Collaborate with third-party vendors for system enhancements, troubleshooting, and issue resolution.
- Bachelor’s degree (Minimum 4 years) in Computer Science, Information Technology, or a related field.
- At least 9 years’ experience in Information and Communication Technologies (ICT) including 6 years in consultancy among which 3 years in DMS
- Excellent verbal communication and written skills, as the role involves writing technical documentation, presenting to clients, and collaborating with diverse group of stakeholders
- Proven experience of implementing Document Management Systems and full understanding of Document Management lifecycles Expert
- Strong expertise in Microsoft SharePoint, including site configuration, document libraries, lists, workflows, and security settings.
- Proficient in Microsoft Office 365 suite, including SharePoint Online, OneDrive for Business, Teams, and Power Automate (Flow).
- Good knowledge of Microsoft Azure.
- Familiarity with document management concepts, practices, and industry standards.
- Excellent problem-solving and analytical skills with the ability to troubleshoot and resolve complex issues.
- Solid understanding of information architecture and taxonomy design principles.
- Strong Knowledge of security best practices and data privacy regulations related to document management. This includes implementing access controls, encryption, data classification, and compliance with GDPR/ISO 27001
- Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
- Strong problem-solving skills to identify and resolve issues and working with technical support or vendors for issue resolution.
Preferred Skills (not required, but a plus):
- Strong project management skills with the ability to prioritize tasks and meet deadlines.
- Knowledge of other relevant technologies, such as enterprise content management (ECM) systems, document scanning and OCR (optical character recognition) technologies, and records management principles.
- Develop and configure SharePoint sites, libraries, lists, and workflows to support document management processes. Customize SharePoint interfaces and forms to enhance usability and user experience.
- Any Electronic Document Management System Certifications
Certifications (not required, but a plus):
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft 365 Certified: Teamwork Administrator Associate certification.
- Microsoft 365 Certified: Developer Associate
- Microsoft Certified: Information Protection Administrator Associate